Open Book Accessibility for Librarians
Librarian Responsibilities
Accessibility applies to various aspects of libraries and there are several points in the process of providing content to users where accessibility issues might arise, including:
- static digital content files
- proprietary platforms
- websites
- catalogues
- end user devices
- reader apps
- print resources
Only some of this is within the control of librarians, and where any of these are true then librarians need to think about accessibility:
- the content has been created or produced by them
- they have made decisions on which content supplier to use
- it is possible for them to easily provide an alternative format
Librarians are expected to:
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Make resources produced by the library accessible
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Evidence the accessibility of supplier content
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Choose publishers, vendors and suppliers whose products meet accessibility standards
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Provide alternative formats or support when a resource isn’t accessible
Make resources produced by the library accessible
Librarians produce various resources themselves, in various formats, where basic accessibility tasks within that format type must be completed. There may be automated checkers within the authoring tool that you can rely on.
- Word documents
- PDFs
- Maps
- Audio visual content
- Course content and training materials
There are also other formats, while authored by librarians, where the accessibility is generally handled elsewhere.
- Websites, although these are part of wider organisational websites and will have centralised support
- LibGuides, which will likely be on supplier platforms or an organisational website
- Repository content, which will likely have an accessible version elsewhere
Evidence the accessibility of supplier content
Providing information about the accessibility of content to end users is a key service librarians can provide. There are various mechanisms available with which to do this, that are detailed below.
1. Publisher declaration
Most, but not all, publishers are required by law to produce an accessibility statement, which needs to be available publicly. This will detail the content's compliance with standards, parts that are not yet accessible, and the plans the publisher has to remedy that. It is also where you will find contact details to make individual accessibility requests.
Some publishers will also produce VPATs which are standardised templates that detail the accessibility of content, structured to show the criteria of the most widely used international accessibility standards. They are voluntary and not a mandatory requirement to produce.
Readers or end users can be directed towards these resources in order to understand if content meets their needs.
2. Metadata
Metadata formats, such as ONIX, contain fields that describe the accessibility features of content. This can be displayed within library catalogues or on any content landing pages to inform readers and help them make a decision on whether their needs are met by the content. There is some guidance on techniques for extracting information from ONIX Accessibility Metadata for display.
3. Certification
Some organisations will certify content as being accessible on a publisher's behalf. These certification schemes are not widely used, but they do produce labels or seals which are an icon that may be displayed on content landing pages. If you see this, the certification acts as evidence that the content is accessible.
4. External auditing
In the US, the Library Accessibility Alliance contracts third party accessibility auditors to audit the content of various publishers against WCAG 2.1 AA, and publishes the results freely online. Vendors have a right to reply and these responses are available alongside the published auditing results. While this is the only example of co-ordinated and open efforts, it is always an option for libraries to do similar as an individual organisation, by approaching independent accessibility auditors and consultants themselves. In most cases, this would be cost prohibitive.
5. Self auditing
Choose publishers, vendors and suppliers whose products meet accessibility standards
Platform accessibility, and how this isn't relevant for OA content
Book file accessibility
Variable accessibility - whole publisher or individual book level
Talking to small OA publishers about accessibility vs talking to the big 5
Investing in rather than buying/licensing content, what can they expect from that relationship
Provide alternative formats or support when a resource isn’t accessible
Responding to library user accessibility requests