Further logistics and workflows

• You will need to display information on what packages of backlist books you are offering, and where to sign up for them. 
• A sign up or simple enquiry form could be on your website, or on that of a 3rd party, and/or it may point potential members to the subscription pages on Jisc and Lyrasis' websites. 
• If you are handling your own sign ups, or for those not handling by another party, you will need to capture a few details but this can be as straightforward as a contact form with a few mandatory fields. 
• Your backlist content delivery platform of choice will need to provide appropriate metadata and metrics as well as gated, time-bound access to the backlist package for members. We have suggestions for platform providers in the section on 'Organisational Partnerships'. 
• We recommend using the lightweight Shared E-Resource Understanding (SERU) to govern library access to the backlist. 
• Transparency is crucial on where library member investment has been spent (i.e. you need to display information on what books have been published by members, and who those members are) 

Making your offer public and transparent

You will need to make some updates to your Press website in order to promote and implement Opening the Future effectively; libraries need clear information about what is on offer, and what the funds raised are for. Even if you are using a 3rd party partner to deliver some or all of the programme, you will need at least to display the following information as a minimum on your and/or their website or portal:

1. A list of your backlist offering(s) i.e. what books are included in the deal, why they are important in their subject, what topics are covered
2. We recommend also supplying a simple downloadable list of the titles with some extra metadata like co-authors, ISBN etc
3. The price bands for different institutions, and for the duration of their subscription (noting any annual increases)
4. A link to the sign up process you use - make it easy for libraries to engage with as few clicks as possible
5. General information about the model, why you are implementing it, how it works, and the key benefits to the library and to you as the publisher, as well as some information about your press. You will have your own reasons for implementation and what benefits you feel your particular offering has to libraries; the information on how it works can be adapted from this toolkit.
6. FAQs of useful information for libraries and authors; we have reproduced our FAQ page later in this toolkit for you to draw from.
7. A section or page listing and thanking your library supporters: an important pillar of community-funded programmes like OtF is transparency not only on prices but on who else is involved too. Note also that some libraries are more likely to sign up when they can see others in their network are also involved. 
8. An updateable section or page collating the list of titles you have published so far using Opening the Future and titles that are earmarked for Opening the Future but are still forthcoming. This should contain links to access the published OA books, be that on OAPEN or elsewhere. This is another crucial pillar of community-funded programmes: as trusted stewards of their institution's money, library members need to know how/where that investment is being spent. Information on what has been published through their investment may also be critical for libraries building internal cases to justify renewing their membership. Two-way trust is one of the key pillars of the OtF model, so any ways in which you can be transparent will help to sustain this trust. 

Expand the box below to see example web pages of how the Copim project displayed this information for Central European University Press's OtF programme.

Example web pages displaying crucial OtF information for CEU Press

Summary page of all the backlist packages available.
Clear description of package themes and topics and why the book selection is relevant and important. Downloadable MS Excel spreadsheet of title list, authors and basic metadata. Easy one click link to sign up.   Table of membership fees by year and tiered by library size.
Central European University Press chose to also display the backlist books grouped into sub-themes and with cover thumbnails. While this isn't strictly necessary it was another useful way of displaying the offer attractively to potential members.
A simple About page summarising the programme, the fees, benefits of membership, how it works and why it was implemented at that Press.   Note also the quick links to make it easy for potential members to sign up.
A comprehensive list of FAQs.
An updateable list of supporting members is crucial to show libraries who else is supporting and is a way of publicly saying thank you as well as demonstrating wide take-up of the model.
Also crucial is an updateable list of how many books have been funded by the programme, what they are, where they can be found, and what other books are funded/in the pipeline. This is key to demonstrating transparency and engendering trust between the press and the library community who are investing their budgets.

 

How do library members join?

You need to make it as simple as possible for libraries to engage with the model and to become members. The Copim project created ana free open source sign up tool that anyone can implement with a little bit of technical knowledge but in fact your sign up interface could be as simple as an email address or a contact form on your website. As long as you display the information recommended in the section above and have a quick way for libraries to pledge, enquire or join then you can launch the model. 

We strongly recommend you also makehave an agreement with Jisc in the UK, and Lyrasis in North America, to get them to list your offer on their websites/catalogues. As well as these being trusted library network partners, they offer you more exposure and they can handle some billing for you too. Details on how to get an agreement with them can be found in the previous section of this toolkit, under the section Organisational Partnerships.

 

*If you arewant hostingto withexplore Jiscusing the free open source tool Copim designed for displaying the model and Lyrasis,managing thissign mightups bethen links directly to their Licence subscriptions manager webpage where theyyou can signfind upall forthe your offering (or a link to another page that hosts those links together). For billing done outside of Jiscdetails and Lyrasis,code thison willGithub need👉 to be a form of some sort that triggers a notification to your finance department, and provides them with the necessary information, which will usually be the library, the library contact, the package they have signed up for, and the library’s IP range for the backlist package host to implement. For more information, please see our page titled ‘Sign-up Workflow’ and 'Sign-up Infrastructure' immediately below.https://github.com/openlibhums/otf-signup

Sign-up Workflow

Despite its seeming simplicity, theThe workflow for Opening the Future is relativelycan complex,be withas simple or as complex as you want it to be but it does involve multiple actors involved at different times.times, Coordinationso coordination between different parties requires a little care and asome technological infrastructure that can handle the effort.interfaces.

The workflow has to handle the following core activities:

• Library sign up
• Payment processing (this may be your normal financial process, for example, you may already invoice and manage subscriptions to journals you publish and can adapt this process very slightly for OtF members)
• Access control management (if you use Project MUSE they will handle this for you, but you may have your own platform or a relationship with another provider who will need to be able to control access to a package of your backlist books)
• Library cancellation (a library may need to cancel their membership before their 3 years subscription has expired. In practice, this never happened once during the Copim project implementation of the model)

TOM TO UPDATE IMAGE

Actors and Actions 

Actors	Action	Notes
Library	Completes form on website or sends email	TriggersAlerts emailthe alertsappropriate to correct contactscontact at the Press and intermediaries
Jisc, Lyrasis, Press	Depending on the region (or on your partnerships), Jisc, Lyrasis or the Press itself mustwill process the signup. In the case of Jisc,Jisc or Lyrasis, the Library may also have to complete a signup on Jisc'stheir system instead.instead of contacting the press directly.	If a library signs up through Lyrasis or Jisc’s independent catalogue platform, it may be necessary to duplicatecopy the signup datadetails into the Press’s own CRM systemsystem, subs system, or however they choose to track and OtFmanage site.members internally.
Jisc, Lyrasis, Press, Project MUSE, Other platforms	The Press or intermediary (Jisc, Lyrasis) informs the platform provider (e.g. Project MUSE) that access should be granted to the signup institution	By default we recommend enabling perpetual access just before payment is received and retracting it if not received within 3 months. The beauty of making access perpetual from the start is that after 3 years' membership, no further admin is required on the library's backlist access.
Jisc, Lyrasis, PressPress, 3rd party	Issue invoice to Library.
Press	Send welcome email to Library.	ThisThe welcome email is an opportunity to thank the library and should include: Details of access to subscription packages and what metadata records are available (e.g. MARC, KBART) A proposed comms announcement of the Library’s signup (see more info under Marketing and Outreach)
Library	Cancellation	If a library cancels within the three year window, access should be revoked.

Sign-up Infrastructure

At its core, the sign-up process is the delivery of various pieces of information from the library to you, the publisher. These are: 

• The identity and location of the library. 
• The library's IP range for your content delivery provider to switch on their access to the backlist. 
• Which package(s) they would like to sign up to.
• A contact for you to invoice and to discuss various payment details such as if they will pay all three years upfront or in annual instalments. 
  

As noted before, Jisc and Lyrasis will provide this sort of technical sign-up functionality on their subscription manager platforms which you can link to on your site. But if you are managing your own subscriptions, and for subscriptions outside of the UK and US, you will need your own sign-up infrastructure. You may already have internal processes and CMSs that you can adapt to use on your Opening the Future programme in order to do this. If not, it can be as simple as a sign up form, such as Google Forms, which triggers a notification to you with the relevant information in order to process the sign up. 

Alternatively, we provide a signup platform is available at the Github repository of the Birkbeck Centre for Technology and Publishing. The platform is written in Django/python and is available under the GNU Affero General Public License v3.0.

Features of this platform include:

• CMS system
• Ability to collect signup data
• Access control management system
• Multi-tenant hosting (more than one press per install)
• News and updates system
• Per user and per role access control

Running the signup infrastructure requires an independent web host capable of serving wsgi applications in python. The overheads of running this system locally should be matched to the Press’s in-house technical capacity. As always, the cost of free software must be measured in the time that it takes for an in-house individual to maintain a site vs. the cost of externalising/outsourcing such provision. Additionally, this will not be supported after April 2026. Therefore, unless you are confident that you have the technological capability to implement and sustain this, we do not recommend that you use it. 

URL: https://github.com/BirkbeckCTP/signup 

Delivery of Subscription Content

A core part of the Opening the Future model is the delivery of subscription content to participating libraries.

This is a process that will be familiar to libraries via their ordinary subscriptions and other forms of collections access. As detailed in the previous section on Organisational Partnerships, there are multiple options (listed are Project MUSE, Fulcrum and Sciendo), who you may already have a relationship with. 

The conditions of access must be made clear in your offering. It is important that the content is hosted on a reputable platform that delivers appropriate metadata in standards-compliant formats and that the content is indexed in order to appear in library discoverability services. The platform hosts we suggested are able to provide this. Additionally, you must make clear the licensing terms under which the libraries will have access to the backlist package. See the next section on SERU for the easiest path towards licensing of subscription content.

Fixed Packages Should Not Change

While it is tempting to believe that packages can be reconfigured at will, the ability to deliver custom packages is beholden to the restrictions of external suppliers. For instance, ensuring consistent metadata is delivered to Project MUSE means that once a package has been setup by the remote supplier, it should be fixed permanently. This also allows libraries to ensure that once they have access to a package, it is never withdrawn, unless they cancel.